LA’s Call Center Managers Ring In Robust Salaries

Mark Osborne 2
Photo Courtesy: Mark Osborne, via CBS Los Angeles

As leading organizations continue to maintain and expand their share of the nation’s competitive marketplace, the number of available positions in sales and promotions remains on the rise. One of the more lucrative roles to secure in Los Angeles is that of a call center manager, a demanding profession that boasts a yearly salary ranging from $61,000 to the six figures, according to current employment trends.

“This type of position offers an opportunity to work with state-of-the-art technology and a variety of personality types within a fast-paced environment that sharpens a manager’s skill set more than any other management position I can think of,” said Mark Osborne, managing director at LaunchPad Communications, an L.A.-based company that started in 1995.

Continue reading at CBS Los Angeles.


A Senior Business Management Career In LA Requires Strong Credentials



(Pictured: Robert Puro, co-founder and managing partner at Seedstock, LLC)

To prosper in the complex world of competitive enterprise, industrious companies must rely on the right type of expert that has intelligent reasoning to help the organization grow. The role of a senior business manager is particularly fundamental in the greater Los Angeles area, home to more than 244,000 businesses.

Assuming the role of a business manager is a tall order, considering employment in this field is expected to grow by only five percent between now and the year 2020, according to the Bureau of Labor Statistics. This means applicants will continue to face strong rivalry in coming years.

Continue reading at CBS Los Angeles

Human Resources Remains An Ideal Occupation To Explore In LA



(Pictured: Sal Sangi, UCLA Extension Instructor)

The role of a human resources specialist involves recruiting, interviewing, placing and training workers. They also handle payroll, benefits and internal conflict. Human resources professionals are positioned in nearly every industry, with employment figures expected to soar by as much as 21 percent from 2010 to 2020, according to the Bureau of Labor Statistics.

“I believe most progressive companies realize that the human factor is the best way to secure a sustainable competitive edge versus just technology which can be short-lived and more easily commoditized,” said Sal Sangi, a human resources consultant who teaches at UCLA Extension. 

Continue reading at CBS Los Angeles


Educator Sees I.T. As The Next Leading Job Sector In Los Angeles


(Pictured: Dr. Gustavo Vejarano)

By the year 2020, job prospects for today’s undergraduates studying to become software developers will see a 30 pecent opportunity spike due to the influx of tech-savvy companies seeking to advance their wireless applications, according to the Bureau of Labor Statistics.

This means the bank accounts owned by some of those brainy inventors and problem-solvers could fatten to a transcendent degree as more growth companies relocate to Silicon Beach. Software engineers working in Los Angeles are already bringing home six-figure paychecks, with an average yearly income of more than $80,000, reports

And as society continues to entrust artificial intelligence, the roles software developers will play in the lives of others could reach the outer limits of advantageous circumstances.

To read more, go to CBS Los Angeles

Seasoned Nurse Offers Advice For Recent Graduates In Los Angeles



(Pictured: Lori White-Bruce)

So you’ve just flipped the tassel on your cap to the left, marking an end to those long hours of conscientious study, instruction and testing to become a registered nurse (RN).

If you think all that hard, tedious work is in your rearview mirror, welcome to Reality Check 101.

Although the medical profession has seen considerable growth on the job front in recent years, nurses fresh out of college are seeing something else on some regional job postings: not accepting new grads. 

To read more, go to CBS Los Angeles.