LA’s Call Center Managers Ring In Robust Salaries

Mark Osborne 2
Photo Courtesy: Mark Osborne, via CBS Los Angeles

As leading organizations continue to maintain and expand their share of the nation’s competitive marketplace, the number of available positions in sales and promotions remains on the rise. One of the more lucrative roles to secure in Los Angeles is that of a call center manager, a demanding profession that boasts a yearly salary ranging from $61,000 to the six figures, according to current employment trends.

“This type of position offers an opportunity to work with state-of-the-art technology and a variety of personality types within a fast-paced environment that sharpens a manager’s skill set more than any other management position I can think of,” said Mark Osborne, managing director at LaunchPad Communications, an L.A.-based company that started in 1995.

Continue reading at CBS Los Angeles.


LA’s Best Neighborhoods For Trick-Or-Treating


Photo Courtesy: Sergio Dionisio/Getty Images

Ever since Walt Disney portrayed the custom of traveling from house to house in search of candy in the 1952 cartoon “Trick or Treat,” the Halloween practice has been established firmly in popular culture.

Throughout Los Angeles, residents that prefer to participate in the tradition decorate their homes with make-believe jack-o-lanterns, spider webs and fake skeletons.

Others, who choose not to be disturbed on Oct. 31, resort to just turning on their front light and leaving goodies in bowls on the front porch.

With so many neighborhoods dotting LA’s urban sprawl, parents are urged to take caution in choosing the right type of community to take their costumed children out for an evening of thrills and adventure.

Here are a few popular areas in LA to consider visiting on Halloween that promise an enjoyable and safer trick-or-treating experience.

Continue reading at CBS Los Angeles


Becoming A Successful Celebrity DJ In LA Means Impressing An Audience


Emmy-nominated comedy writer and celebrity DJ Diallo Riddle explains what it takes to become a celebrity disc Jockey in the entertainment capital of the world. (Photo Courtesy: Diallo Riddle)

Now that the Bureau of Labor Statistics expects the job outlook for announcers and masters of ceremony to play out like a slow drag in coming years, a growing number of emcees and DJs in Los Angeles are setting their sights on the big city’s teeming nightlife.

With hundreds of thousands of bars and distinguished clubs dotting the landscape at every twist and shout, many in the entertainment industry are discovering a groove that’s considered a creative way to make a buck.

Continue reading at CBS Los Angeles.

Best Local Bluegrass Bands In LA


(Pictured: Murphy’s Flaw, Photo by Carol Hofmann)

Musicians that have mastered the art of bluegrass have also gained control of numerous music genres including country, rock and roll, rhythm and blues and jazz.

In recent years, Los Angeles has witnessed a revival of first-generation roots music that’s attracting a broader and more diverse audience.

Bluegrass bands are accomplishing this resurrection of traditional songs by incorporating gospel, neo-traditional and new grass into their repertoire to appeal to varied cultures and the next generation of musical greats.

From the kaleidoscopic landscape of L.A.’s green pastures and mountainous overlook, here are some of the best bluegrass bands in the region that are creating their own marquee of melodious excellence.

Continue reading at CBS Los Angeles.

A Senior Business Management Career In LA Requires Strong Credentials



(Pictured: Robert Puro, co-founder and managing partner at Seedstock, LLC)

To prosper in the complex world of competitive enterprise, industrious companies must rely on the right type of expert that has intelligent reasoning to help the organization grow. The role of a senior business manager is particularly fundamental in the greater Los Angeles area, home to more than 244,000 businesses.

Assuming the role of a business manager is a tall order, considering employment in this field is expected to grow by only five percent between now and the year 2020, according to the Bureau of Labor Statistics. This means applicants will continue to face strong rivalry in coming years.

Continue reading at CBS Los Angeles

Human Resources Remains An Ideal Occupation To Explore In LA



(Pictured: Sal Sangi, UCLA Extension Instructor)

The role of a human resources specialist involves recruiting, interviewing, placing and training workers. They also handle payroll, benefits and internal conflict. Human resources professionals are positioned in nearly every industry, with employment figures expected to soar by as much as 21 percent from 2010 to 2020, according to the Bureau of Labor Statistics.

“I believe most progressive companies realize that the human factor is the best way to secure a sustainable competitive edge versus just technology which can be short-lived and more easily commoditized,” said Sal Sangi, a human resources consultant who teaches at UCLA Extension. 

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Best Local Rock Bands in Los Angeles



(Photo Courtesy: Kan Wakan)

Los Angeles is commonly associated with the arts industries, especially film and music. It’s here where epic rock bands like Van Halen were discovered and music styles were afforded life.

In the 1960s, youth fell in love with surf rock while hippies grooved to psychedelic rock.

Through the 1970s and 80s, Tinseltown was dominated by glam metal, country rock and those cool blends of rock, jazz, funk and Latin music Grammy-winning guitarist Carlos Santana brought to the table.

By the 1990s, hardcore and indie rock squeezed into frame as featured acts with sequential roles.

As local cover and tribute bands continue to keep alive LA’s rich musical history, a refreshing wave of musical genres is now beginning to wash ashore.

Here is a select list of LA’s top rock bands, including one that’s creating a new 21st century approach to rock music.

Continue reading at CBS Los Angeles.